This qualification provides the skills and knowledge for an individual to administer and manage information and communications technology (ICT) support in small-to-medium enterprises (SMEs) using a wide range of general ICT technologies. Persons working at this level provide a broader rather than specialised ICT support function, applying a wide range of higher level technical skills in ICT areas such as networking, IT support, database development, programming and web development.
| BSBSUS501 | Develop workplace policy and procedures for sustainability | Core |
| BSBWHS501 | Ensure a safe workplace | Core |
| ICTICT509 | Gather data to identify business requirements | Core |
| ICTICT511 | Match ICT needs with the strategic direction of the enterprise | Core |
| ICTNWK503 | Install and maintain valid authentication processes | Elective |
| ICTNWK504 | Design and implement an integrated server solution | Elective |
| ICTNWK505 | Design, build and test a network server | Elective |
| ICTNWK615 | Design and configure desktop virtualisation | Elective |
| ICTNWK531 | Configure an internet gateway | Elective |
| ICTPRG501 | Apply advanced object-oriented language skills | Elective |
| ICTPRG502 | Manage a project using software management tools | Elective |
| ICTPRG503 | Debug and monitor applications | Elective |
| ICTSAD502 | Model data processes | Elective |
| ICTICT501 | Research and review hardware technology options for organizations | Elective |
| ICTICT515 | Verify client business requirements | Elective |
| ICTWEB411 | Produce basic client-side script for dynamic web pages | Elective |
| ICTWEB501 | Build a dynamic website | Elective |
| ICTWEB502 | Create dynamic web pages | Elective |
| ICTWEB503 | Create web-based programs | Elective |
| ICTWEB505 | Develop complex web page layouts | Elective |
Duration: 52 Weeks
Admission RequirementsAcademic: Successful completion of High School or equivalent
English: Minimum scores IELTS (5.5) PTE (42) TOEFL ibt (46) or equivalent
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